服务条款
1. 引言
欢迎使用 Shadow Card（“我们”或“本服务”）。通过访问或使用本网站及相关服务（统称为“服务”），即表示您同意受本服务条款（“条款”）的约束。如果您不同意本条款，请勿使用我们的服务。
2. 服务描述
Shadow Card 是一款 Web 应用程序，允许用户创建、自定义和下载社交名片。我们提供输入个人信息、上传头像、选择模板以及生成可导出图像的工具。
3. 用户账户
为了访问服务的某些功能（如云端同步或 Pro 会员功能），您可能需要注册账户并同意：
- 提供准确、完整的信息。
- 维护账户凭据的机密性。
- 账户发生任何未经授权的使用时，立即通知我们。
4. 用户责任
您对使用本服务输入、上传或生成的内容（“用户内容”）负责，并同意：
- 不上传违法、有害、威胁、滥用、骚扰、诽谤或引起反感的内容。
- 不侵犯他人的知识产权。
- 不将服务用于任何非法目的。
- 不尝试反向工程或干扰服务运行。
5. 知识产权
- 我们的权利：我们拥有服务的所有权及相关利益，包括所有软件、设计、文本和图形（用户内容除外）。
- 您的权利：您保留对您上传或生成的任何用户内容的所有权。通过使用服务，您授予我们非独家、全球性的许可，仅为了向您提供服务的目的而使用、显示和复制您的用户内容。
6. 订阅与退款政策
如果您购买了 Pro 订阅（如月度或年度方案）：
- 费用采用预先支付方式。由于 Shadow Card 提供的是非实物、不可撤销的数字产品及 Pro 功能的即时访问权限（如 4K 导出和云同步）：
通常情况下，一旦订阅激活，我们不予退款。 作为客户，您在购买任何订阅前有责任知晓并理解这一点。
6.1 特殊情况
我们深知可能存在特殊情况。我们将视情况决定是否受理以下退款请求：
- 技术问题：如果您遇到了持续性的技术故障，且我们在收到您的报告后 14 天内无法解决。
- 计费错误：由于系统错误导致的意外重复计费。
6.2 退款请求期限
任何退款请求必须在原始购买日期后的 14 天内 提交。超过此期限的请求将不予考虑。
6.3 订阅取消
您可以随时通过账户设置或 Lemon Squeezy 收据中的链接取消订阅：
- 取消后将停止后续计费。
- 在当前计费周期结束前，您可以继续使用所有 Pro 功能。
- 取消订阅不会导致剩余期限的按比例退款。
7. 终止
对于我们认为违反本条款、损害其他用户、我们或第三方利益的行为，我们保留自行决定在不另行通知的情况下暂停或终止您访问服务的权利。
8. 免责声明
本服务按“原样”且“可用”的基础提供。我们不提供任何形式的明示或暗示保证，包括但不限于对适销性、特定用途的适用性和非侵权性的暗示保证。
9. 责任限制
在任何情况下，Shadow Card 均不对因您使用服务而导致的任何间接、偶然、特别、后果性或惩罚性损害负责，包括但不限于利润、数据、用途、商誉或其他无形损失。
10. 条款变更
我们可能会随时修改本条款。重大变更将通过在本页面发布新条款来通知您。您在变更后继续使用服务即表示接受新条款。
11. 联系我们
如果您对本条款有任何疑问，请通过以下方式联系我们：
电子邮箱： support@shadow.wang
Terms of Service
1. Introduction
Welcome to Shadow Card ("we," "our," or "us"). By accessing or using our website and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
2. Description of Service
Shadow Card is a web application that allows users to create, customize, and download digital social business cards. We provide tools for inputting personal information, uploading avatars, selecting templates, and generating exportable images.
3. User Accounts
To access certain features of the Service (such as cloud sync or Pro features), you may be required to register for an account. You agree to:
- Provide accurate and complete information.
- Maintain the confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
4. User Responsibilities
You are responsible for the content you input, upload, or generate using our Service ("User Content"). You agree not to:
- Upload content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
- Infringe upon the intellectual property rights of others.
- Use the Service for any unlawful purpose.
- Attempt to reverse engineer or disrupt the Service.
5. Intellectual Property
- Our Rights: We own all rights, title, and interest in and to the Service, including all software, design, text, and graphics (excluding User Content).
- Your Rights: You retain ownership of any User Content you upload or generate. By using the Service, you grant us a non-exclusive, worldwide license to use, display, and reproduce your User Content solely for the purpose of providing the Service to you.
6. Subscription & Refund Policy
If you purchase a Pro Subscription (e.g., Monthly or Yearly plans):
- Fees are billed in advance. Because Shadow Card provides non-tangible, irrevocable digital goods and instant access to Pro features (such as 4K exports and cloud synchronization):
We generally do NOT issue refunds once a subscription is activated. As a customer, you are responsible for understanding this upon purchasing any subscription at our site.
6.1 Exceptional Circumstances
We understand that exceptional circumstances can take place. We may, at our sole discretion, honor requests for a refund in the following cases:
- Technical Issues: If you experience permanent technical problems with the service that we are unable to resolve within 14 days of your report.
- Billing Errors: If you were accidentally double-billed due to a system error.
6.2 Refund Request Window
Any request for a refund must be submitted within 14 days of the original purchase date. Requests made after this period will not be considered.
6.3 Subscription Cancellation
You may cancel your subscription at any time through your account settings or via the link provided in your Lemon Squeezy receipt:
- Cancellation stops future billing.
- You will continue to have access to Pro features until the end of your current billing cycle.
- Cancellations do not entitle you to a prorated refund for the remaining period.
7. Termination
We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties.
8. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
In no event shall Shadow Card be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
10. Changes to Terms
We may modify these Terms at any time. We will notify users of any significant changes by posting the new Terms on this page. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@shadow.wang